The Port Authority of New York and New Jersey has prepared this information to inform you of accessible services available at LaGuardia Airport (LGA). We hope this will help make your airport experience a pleasant one. Please use the feedback form to send us any comments or suggestions. To download a brochure with access information, click here.

Please note, it is best to arrange for any special assistance you may need in advance, either directly with your airline or through a travel agent.

You Should Know
To help you plan your visit in advance of your trip, use this Website to identify and locate accessible services at LGA. If you are not accompanied by, or met at the airport by, a friend or relative, it is important that you contact your airline in advance about any specific needs.

Questions
Call your airline or travel agent and ask them about access to the terminal, boarding the aircraft and any other special needs you may have.

Getting To & From
Public transportation information for the disabled traveler is available at the following numbers:

In New York: 1-(718) 330-1234

In New Jersey: -(800) 772-3606

Ground Transportation Information:
1-(800) Air Ride or 1-(800) 247-7433
To insure prompt service, reservations should be made at least 24 hours in advance.

Parking
For your convenience, the parking lots nearest to the entrances of each terminal have a limited number of designated spaces for travelers with disabilities. See Map of Parking Lots showing location of reserved . To park in these designated spaces and receive the lowest parking rate, official license plates bearing the disabled designation or other official documents issued by a municipality or state of residence must be prominently displayed. The fee for disabled parkers is listed below:

Rates:

First 24 hours

$3 up to the first half hour or part

$6 up to 1 hour

$9 up to 2 hours

$15 maximum for the first 24 hours

Over First 24 hours

$3 for each hour or part thereafter

$15 maximum each 24 hours

There are a limited number of reserved parking spaces designated for use by customers with disabilities. Designated spaces are located in each parking lot near the terminal entrance. (See LaGuardia Accessibilities Chart for more information.) Official disabled license plates or other official permits issued by a municipality or state of residence must be prominently displayed in order to park in these reserved spaces. The fee for disabled parkers is listed below.

Departing?
Curbside unloading areas for baggage and passengers are available at each terminal and in most cases are weather protected and located close to each airline's entrance door. Please make arrangements with your airline at least 24 hours in advance to confirm assistance with baggage check-in, ticketing and movement to the gate area. Skycaps are available to assist you with your luggage.

Arriving?
You can expect weather-protected passage via modern jetways from the aircraft to your terminal. Once in the terminal, elevators are available where a change to another level is required to reach baggage claim, ground transportation or on-airport connecting flights.
In the baggage claim areas, Skycaps are available to help you with your luggage.

Is Someone Meeting You?
If a friend, family member or business associate will be driving to the airport to meet you, please understand that they will not be permitted to wait in their car at the arrivals level curb frontage. If you and all your baggage are not there when your ride pulls up to the curb, the driver must park in an airport parking lot and walk to the terminal to wait for you.

At LaGuardia Airport, all terminal buildings are equipped to handle people with disabilities (see LaGuardia Accessibilities Chart).

Electric Wheelchair?
Please call your airline in advance to determine their policies regarding battery-operated wheelchairs.

Electric Carts
Specially designed electric carts are available for disabled passengers. These carts are operated by skycaps and are available upon request from your airline to transport passengers from check-in area to the ticket counter and then to the departure gate during operating hours. For more information, please call your airline in advance. Phone numbers are available under.

TDD/TTY
At LaGuardia there are phones conveniently located in each terminal to accommodate the hearing impaired. Please consult the accessibilities chart for exact locations.
Customers can call 1-877-439-7889 for TDD/TTY access.

Car Rental
Specially equipped, hand-operated vehicles are available from our on-airport car rental agencies, Hertz and Avis. To find out more information, please contact Hertz at 1-(718) 478-5300 and Avis at (718) 507-3600 directly.

Emergency Assistance
Call 1-(718) 533-3911 for the Port Authority Police, they will help you.

New Restroom
Opened on the third floor level of the CTB

If you require more information, please call your travel agent or your airline.